Let SafeBook →

Relax, we've got it

Electrical and gas compliance for landlords and letting agents. EICR, Gas Safety, PAT, fire risk — one contractor, one portal, three slot options sent to your tenant in under two minutes.

⏵ Letting agents currently on the books

FoxtonsBeresfordsDextersCountrywideWinkworth
⏵ Property management, redesigned

Three problems we set out to solve.

Let Safe was redesigned around the pain points letting agents and property managers face every day. Not retrofitted from a generic contractor.

  1. 01The problem

    Fragmented supply chain

    Most property managers use separate contractors for call-outs, EICR, gas, and fire. That is multiple external stakeholders managing one property — and three places to chase when something slips.

    ⏵ What we do

    One contractor, every cert.

    EICR, CP12, PAT, FRA, fire alarms, emergency lighting — under one account manager. One invoice line per month. No sub-contractors we have not personally vetted.

  2. 02The problem

    Poor job visibility

    Once a job is sent to a contractor, there's little to no information readily available on the status of that job. You're chasing for an ETA, a cert, a remedials quote — and the branch is the one being chased by the landlord.

    ⏵ What we do

    Every job, live in the portal.

    Booked, awaiting tenant, cert filed — visible to the branch the moment it changes. Landlords get a read-only view. No ticket queue, no emailed PDFs to file.

  3. 03The problem

    Tenant experience

    A tenant raises a maintenance issue on Monday. The contractor doesn't reach out until Friday. You've instructed the work but the tenant is in the dark — and the complaint comes back to your branch.

    ⏵ What we do

    Three slot options to the tenant in two minutes.

    Median 14-minute reply, no phone tag, no chasing. The branch sees the slot accepted in real time. Tenants get an SMS, not a portal log-in.

⏵ What your branch sees

One portal, every cert in one place.

No tickets, no emailed PDFs, no chasing. Branch managers see live job status, landlords get their own read-only view.

portal.let-safe.com / jobs●●●

Jobs · this week

This weekNext weekOverdue(3)All certs
PropertyCertSlotEngineerTenantStatus
12 Gulliver Rd, SW6EICRTue 14:00Booked
Flat 4, 28 Beaufort St, SW3CP12Tue 16:30Cert filed
7 Park Walk, SW10PATWed 09:00Booked
Flat 3, 84 Pimlico Rd, SW1EICRWed 13:00Cert filed
21 Lavender Hill, SW11FRAThu 11:00Awaiting tenant
52 Battersea Park Rd, SW11CP12Thu 15:00Booked
Flat 2, 6 Sloane Court, SW1EICRFri 10:00Booked
7 of 23 jobs · this weekView all 23 →
portal.let-safe.com / portfolio●●●

Portfolio · 142 properties

Due in 30 days(12)Overdue(3)All certsCompliance 360
PropertyEICRCP12PATFRA
12 Gulliver Rd, SW6Aug 2030Jun 2026Jan 2027
Flat 4, 28 Beaufort St, SW3May 2029Sep 2026Sep 2026
7 Park Walk, SW10Apr 2028Aug 2026Jun 2026
Flat 3, 84 Pimlico Rd, SW1Apr 2026May 2026Oct 2026
21 Lavender Hill, SW11Mar 2028Jul 2026Dec 2026Mar 2027
52 Battersea Park Rd, SW11Nov 2027Jun 2026Feb 2027

Maintenance log · recent

View all →
  • 2 days ago84 Pimlico Rd, SW1EICR — unsatisfactory · remedials quoted £840
  • Yesterday12 Gulliver Rd, SW6Gas Safety booked · Tue 14:00
  • 3 days agoFlat 4, 28 Beaufort St, SW3CP12 cert filed · A. Reece
  • 5 days ago7 Park Walk, SW10PAT reminder sent · 30-day window
  • 1 week ago21 Lavender Hill, SW11FRA review · annual update signed off
Get your branch a login

Free to set up · Landlord view included · No per-seat charge

Book an onboarding call
Incoming-jobs pipeline

From email to certificate,
under an hour of touchwork.

What used to be twenty phone calls and three forwarded PDFs is now five automated steps. Watch one job run live — the branch manager sees the result, not the wiring.

inbox · works-orders@
Northbrook Lettings · Camden branch
Tojobs@letsafe.co.uk
SentToday, 08:41
EICR needed before tenancy renewal — Friday hard stop
Hi team — can we book an EICR at 42 Lambs Conduit Street, WC1N 3LJ before Friday 23rd? Tenant is Priya Shah (07700 900 413), prefers evenings. The existing cert expired last month so this is time-sensitive. Bill to Northbrook Camden, account NBK-114.
address42 Lambs Conduit St
tenantP. Shah · 07700…
deadlineFri 23 May
accountNBK-114
Top 3 of 184 engineer slotsranked by tenant + travel
1
Wed 21 · 18:30 – 20:00
D. Okafor · 1.2mitenant pref ✓
94/ 100
2
Thu 22 · 19:00 – 20:30
D. Okafor · 1.2mitenant pref ✓
88/ 100
3
Fri 23 · 17:45 – 19:15
M. Ellis · 3.4mideadline day
76/ 100
09:14●●● ▮
Today · 09:14Let Safe Bookings
Morning Priya — Northbrook Lettings have instructed Let Safe to carry out an EICR at your property. The EICR is a required compliance test that all private rented properties must adhere to.

Please reply with the slot that works best:

1) Wed 21 May · 18:30
2) Thu 22 May · 19:00
3) Fri 23 May · 17:45

More info: let-safe.com/tenanteicr
1
Booked ✓ Wed 21 May at 18:30. Daniel (NICEIC) will text on arrival. Reply CANCEL to release.
— Pipeline log
09:14SMS sent · Twilio MSG_9f2c
09:21Reply received: "1"
09:21Slot locked · others released
09:21gcal event created
09:21Engineer notified
On siteJob #LS-24881D. Okafor
EICR — 5-year fixed wiring
42 Lambs Conduit Street, London WC1N 3LJ
Consumer unit — RCD test19:02
Earthing & bonding19:11
Ring final · Insulation resistance19:34
Lighting circuits · Polarity19:48
Test certificate signed19:56
PDF
EICR-LS-24881-signed.pdf
Direct upload · 2.4 MB
100%
Engineer
D. Okafor
NICEIC reg.
N-72104
EICR cert · v1Filed
Electrical Installation Condition Report
42 Lambs Conduit Street · Ref LS-24881
SATIS
FACTORY
Next due
21 May 2031
Signed by
D. Okafor · NICEIC N-72104
Visible to landlord● Live
Visible to branch● Live
Renewal reminder21 Apr 2031
STEP 01·< 60s

Email lands. Claude lifts the facts.

Branch software fires an email. We parse address, tenant, deadline, and account into clean fields — no rules, no templates. Anything ambiguous routes to a human in seconds.

  • Extracts 12+ field types
  • Reads attached PDFs and forwarded threads
  • Confidence-scored, audit-trailed
StackResendClaudePostgres
● LIVE  STEP 01 OF 05
Auto-play · 1.0×
Median touchwork
47minutes per job
Email → first slot
90seconds
Tenant booking rate
82% reply within 1h
Branch-side actions
0until cert lands
⏵ What we cover

Every compliance cert a letting agent needs, under one roof.

Single contractor, single contact, single invoice. We don't sub-contract to anyone we haven't personally vetted.

⏵ From the books
Three weeks in and we've stopped chasing them — Let Safe's already chased us. First time in five years a contractor has filed a cert ahead of the deadline.
Head of PropertyMulti-branch London letting agency · 4,200 properties
NICEIC — accreditedSafeContractor — accreditedConstructionline — accreditedGas Safe — accreditedARL — accreditedTPI Partner — accredited